Founder & Managing Partner
For twenty-nine years, Michael honed leadership skills while serving his nation in the policing profession before retiring as a Police Commander with the Aurora, IL Police Department. As a police officer, he served in many capacities and led the department’s re-engineering from a traditional police agency to a community-policing department. His vast experience in the field has made him the trainer of choice for police agencies and communities nationwide. A valued and sought after speaker, Michael has trained and certified thousands of employees, executives and trainers for notable organizations worldwide, such as the U.S. Department of Justice, Chicago Police Department, Los Angeles Police Department, New York City Police Department, The United Nations, as well as the military, government agencies and Fortune 500 Companies.
Currently, Michael is Blue Courage’s Managing Partner, an organization committed to the design and delivery of world-class personal and organizational development solutions that unleash the untapped potential within. Michael is also certified in delivering FranklinCovey’s signature classes, is a certified Master Trainer in Resilience by the HeartMath Institute and is a certified instructor for Simon Sinek’s Start With Why course.. A valued and sought after speaker, Michael travels extensively to deliver his trademark real-world perspective to contemporary workplace issues. He is the 2016 recipient of the Attorney General’s Award for Meritorious Public Service and the HeartMath Institute Humanitarian Heart Award in recognition for improving the health and well-being of policing through resilience training.Back to Team List
Founding Member and Senior Consultant
Daniel is a Master Instructor and a member of the Board of Directors for Blue Courage. Dan was the co-founder of the Kansas City, Missouri Police Department’s (KCPD) Leadership Academy. The Leadership Academy was developed to bring principle and value based leadership to law enforcement. Dan holds a Bachelor of Science Degree in Criminal Justice Administration and obtained a Master Degree in Education. He has experience in primary and secondary education and was recently involved in a cooperative venture between the KCPD and Benedictine University in developing and facilitating a new MBA in Leadership degree program.
Daniel is a veteran of the United States Army Military Police Corp. and served for 26 years with the Kansas City, MO Police Department. While with the KCPD he served in numerous capacities; patrol, traffic enforcement (motorcycle unit), Gang Resistance Education and Training, the Training Division and as a Hostage Negotiator. He holds numerous nationally recognized leadership and personal development content certifications, including from FranklinCovey; 7 Habits, Great Leaders Great Teams Great Results, Focus and Writing Advantage and from the Arbinger Institute; Choice and Choice at Work and World Class Leadership. He has been certified as a Master Instructor in Resilience from the HeartMath Institute and is a certified instructor for Simon Sinek’s Start With Why course. Dan and his wife, Carol, reside in Kansas City, Missouri.Back to Team List
Howard L. Powers proudly served the state of Michigan for more than 38 years as a law enforcement official. During his 32 year career with the Michigan State Police (MSP), he developed a reputation for personifying the MSP Value Statement, A Proud Tradition of Service through Excellence, Integrity, and Courtesy. Howard spent a large part of his MSP career as a First Lieutenant and section commander in the MSP Training Division where he was responsible for the training, development, and mentoring of recruits, veteran troopers, sergeants, and members of local and county police agencies. Before retiring, Howard played a significant role in the development and delivery of training and education in the areas of supervision, leadership, and executive leadership. After retiring from the Michigan State Police, Howard served six years as the Security Director at the Hall of Justice for the Michigan Supreme Court. He continues to exercise his passion to develop police officers as a guest lecturer for the Ohio Association of Chiefs of Police, training annually in the area Developing Subordinates.
Howard comes from a family of educators and has a sincere love and a passion for training, developing and educating law enforcement professionals. He holds a B.S. degree from Madonna University in Criminal Justice, is a graduate of the FBI National Academy, the Lansing Community College Leadership Academy and holds numerous training certificates. He has been certified as a Master Instructor in Resilience from the HeartMath Institute and is a certified instructor for Simon Sinek’s Start With Why course.Back to Team List
Jack Hart is a 18-year veteran of the San Francisco Police Department, having served in various patrol assignments, as an FTO and as an attorney with the Department’s Legal Division where he appeared in civil and criminal courts on behalf of officers. As a California POST certified instructor, he teaches search and seizure and patrol procedures to continuing professional training classes and has recently completed his 49th SFPD Recruit class as an instructor on search and seizure, laws of arrest, constitutional law, criminal statutes, evidence, and leadership. As a Sergeant, he led a street crimes (gangs and guns) plainclothes enforcement detail in the Bayview Police District, and as a Lieutenant, was the officer in charge of SFPD’s Candlestick Park detail that included the management of over 100 officers at San Francisco 49ers’ home games. Currently, he is a Captain assigned to the SFPD’s Homeland Security Unit, where he is in charge of the Marine Unit and Department Operations Center.Back to Team List
David Dubois is the High Sheriff of Strafford County in the State of New Hampshire and former Chief of Police with the Rochester, New Hampshire Police Department.
He is a graduate of Northwestern University Management Training, Babson College Command Training, the 177th session of the FBI National Academy and the 55th Session of Law Enforcement Executive Development Seminar held in Quantico Virginia. David has worked over the years as a trainer with the Regional Community Policing Institute of New England and Carolinas Institute for Community Policing in the areas of Community Policing, Police Ethics and Leadership for Law Enforcement. He regularly facilitates sessions with the New Hampshire Police Standards and Training Academy. He has been certified as a Master Instructor in Resilience from the HeartMath Institute and is a certified instructor for Simon Sinek’s Start With Why course.
David is a member of the National Sheriff’s Association, the International Association of Chief’s of Police, a Life Member and Past President of the NH Chief’s of Police Association. He serves on the NH Chief’s Executive Board, The New Hampshire police Standards and Training Council and he is a Paul Harris Fellow and Past President with the Rotary Club of Rochester, New Hampshire. He is a life member of the New England Association of Chiefs of Police, a member of the FBI National Academy Associates of New England and a member of the FBI Law Enforcement Executive Development Association. He has served on the City Rochester New Hampshire’s Planning Board and, is a member of the Advisory Board of the Strafford County Child Advocacy Center.Back to Team List
Chief Financial Officer
Mia Deufel started her career as an Accounting Clerk for Equipto Electronics Corporation. During her employment of 19 years at Equipto Electronics, she held several positions and was the Production Control Manager for the last several years of her employment. In 2005, she joined the team as an administrative assistant. She works behind the scenes to ensure that our trainers can prepare and present the best possible classroom experience for clients. She’s proud to be a part of a company that can touch so many lives in such a meaningful way. Mia find’s the passion that the team brings to all its endeavors to be very rewarding. Mia lives in Aurora, Illinois with her beautiful daughter, Jessie.Back to Team List
Inclusive Leadership Senior Consultant and Facilitator
An accomplished trainer and facilitator, Chisa Golbourne brings enthusiasm, passion and energy to the training team. Prior to joining the team, Chisa was the Casino Operations manager at the Excalibur Hotel & Casino in Las Vegas. She helped the organization identify problems, pinpoint solutions, ensure customer satisfaction and developed ongoing training programs for over 400 casino employees. She created ACES HIGH, a 6-month professional growth and development program. She was the driving force behind We Create the Results We Get, an experiential learning course each month for all casino leadership that focused on leadership and high performance teams. Chisa earned a Bachelor of Arts in both Psychology and Sociology from Rutgers University. She has delivered training programs for Fortune 500 companies, federal, state and local governments.
Director of Operations
Jocelyn Little has spent many years sharpening her skills in the diversity and education environment. She joined the MGM MIRAGE’s Diversity Education department in 2002, supporting their very first Diversity Champions Workshop. In December 2006, Jocelyn joined Bellagio’s Convention Services department, assisting with convention groups and the coordination of their events. In July 2007, when Jocelyn moved to Newport, RI, she jumped at the chance to re-join the passion and energy of the team as a logistics support. She feels the real reward of her job comes from her influence in touching lives and leaving a legacy. In April 2009, Jocelyn took on additional administrative responsibilities. She is currently a part of the Blue Courage team taking care of miscellaneous administrative duties. She has a Bachelors of Science degree in Hotel Administration and currently lives with her son in Las Vegas, NV.Back to Team List
Chief of Staff/Logistics
Rebecca Pierce has lived in the Chicagoland area for over 16 years. She graduated from the University of Minnesota Duluth with a BFA in acting. Rebecca has worked the past 16 years at Rock Bottom Brewery while perusing her acting career and being a mom. For the past 5 years, she has also been working as a producer and co-owner of her own production company, 34th Street Films, LLC. She feels so blessed to be a team member with Blue Courage and be a part of changing lives.Back to Team List
Scott Michael Tyman retired as a sergeant with the Arizona Department of Public Safety in 2017, after nearly 29 years. His assignments include patrol, Vehicular Crimes and Collision Reconstruction Unit, Recruit Training Officer, Basic Training Sergeant, Professional Standards Unit, and the Employee Assistance Program. Scott is a certified Physical Training, Defensive Tactics, Force on Force, and Emergency Vehicle Operations instructor.
During his time as a basic training sergeant at ALEA, Scott attended the Blue Courage Academy (Train-the-Trainer) class. This class touched his heart and validated what he believed and instilled in the police recruits he trained.
Scott has two adult daughters Brittney and Kendra. He loves cars, motorcycles (basically, anything with an engine), mountain biking, ATV’s, fly fishing and camping.Back to Team List
Chris Greb is a sergeant and 23-year veteran of the Nevada Highway Patrol. Chris has worked his career in the Reno/Carson City/Lake Tahoe area and has been in operations for all but one year of his career. He has been a narcotics canine handler working highway drug interdiction, a member of the Major Accident Reconstruction Team, and worked as a motor officer. As a supervisor, Chris has supervised many different operational teams as well as the region’s HIDTA drug task force. Chris was a member of the regional team responsible for writing the Reno/Sparks Active Shooter Response Protocol and he was on the Washoe County School District’s emergency action plan committee. He has been an active trainer at the Nevada Department of Public Safety academy, teaching basic recruits as well as supervisor academies for over 20 years. Chris has also been a member and supervisor of the Nevada Highway Patrol and Nevada Department of Public Safety’s Honor Guard for more than 20 years. Since attending the Blue Courage Academy, it has been Chris’ mission to get the Blue Courage message to as many officers in Nevada as possible. He has brought Blue Courage into the Nevada Highway Patrol specifics academy and even into the division’s budget to have all sworn members trained by 2019. Chris is a veteran of the United States Air Force, a graduate of Northwestern University’s School of Police Staff and Command and has recently gone back to school to finish his Bachelor’s degree in Business Management. Chris lives in Reno, Nevada and has been married to his beautiful wife Ellen since August 2015; together they have 6 incredible children.Back to Team List
Mark Baldwin is a Commander with the Federal Protective Service in the Department of Homeland Security and is stationed in Kansas City, Missouri. He has served in various assignments in law enforcement and corrections for over 18 years.
Mark is currently the Regional Training Program Manager for Region 6 and is in charge of the training for over 50 Federal Law Enforcement Officers and Special Agents in MO, IA, KS and NE. He also holds over 16 collateral duties while performing his primary duties of coordinating basic, intermediate and advanced training courses. Mark has been deployed to over 14 different states for disaster relief, executive protection details, security operations, and special law enforcement/physical security assignments. He has completed several hundred Advanced Law Enforcement/High Liability classes with over 70 % of them being self-paid for. He has also taught over 300 classes concerning: Tactical Medicine, Active Shooter Response, Crime Prevention, Emergency Preparedness, Defensive tactics, Firearms, Evasive Vehicular Operations and more.
Mark served in the US Navy and attended but did not complete Basic Underwater Demolition/SEAL Training in BUD/S classes 206 and 207. He then served in Bahrain as a Military Policeman rising to the position of Watch Commander before being Honorably Discharged. He is a disabled veteran due to injuries received in training and while operating overseas.
Mark has a 2-year degree from St. Petersburg Junior College, a 4 year degree from Warner Southern College and is currently working on his MBA with Webster University. He has two beautiful daughters, Taylor and Teryn. Mark loves hunting and fishing as well as many other outdoor activities. He is an avid Green Bay Packer fan and supports “GO NAVY beat army!”Back to Team List
Assistant Chief William Pierson is highly experienced law enforcement professional with over 24 years of police experience. Assistant Chief Pierson was hired with the city of Auburn Washington in 1990 and was assigned to the Patrol Division where he was awarded the Medal of Distinction while in field training. He served in various capacities, including Narcotic Detective, SWAT team member, Internal Affairs Investigator and Grant Writer, and Commander of the Patrol Division. As the Assistant Chief of Police in Auburn Washington, he leads a police department of 124 total employees with 105 of those being sworn officers. He has played a key role in developing the Core Values of the department as well as the Mission and Vision.
Assistant Chief Pierson earned his Bachelor of Arts Degree in Sociology with an emphasis on Public Policy, Law and Social Control from Washington State University and attended the 248th Session of the FBI National Academy. He recently graduated from the International Association of Police Chiefs Leadership in Police Organizations. His community involvement entails being a member of the Auburn Kiwanis, Board Member of the Washington State Youth Law Enforcement Camp and youth football coach for the last four years.Back to Team List
For twenty-five years, Ramon served with the Reno Police Department. Ramon has instructed school based programs like Drug Awareness Resistance Education (D.A.R.E.) and Gang Resistance Education And Training (G.R.E.A.T.). When the Reno Police Department shifted from a traditional policing model to a community policing department, Ramon was instrumental in training police personnel. This required officers to be trained and certified as instructors of Community Policing Through Environmental Design, Community Mobilization and Problem Solving. After retiring in 2005, Ramon signed on as an educator with Blue Courage, conducting trainings across the country.Back to Team List
Chief Rex Caldwell served as Police Chief for the City of Mukilteo for five years, including a stint as Interim City Administrator where he oversaw all Operations and Services. He worked more than 29 years with the Kirkland Police Department, rising from Patrol Officer to Captain, including a two year period as Commander of the Basic Law Enforcement Academy. Upon retirement in late 2015, he became the Building Public Trust Initiatives program manager, presenting a variety of courses including Blue Courage, Understanding Perceptions and Bias, Pursuit Decision Making, and Tactical Thinking. In May 2016, he became the Operations Division Manager for Washington State Criminal Justice Training Commission. Rex is an adjunct professor for Shoreline Community College, teaching Ethics in the Social Sciences Department. His personal philosophy is “Leave Things Better Than You Found Them,” which he demonstrates through service to various charities including as Executive Director for Special Olympics Law Enforcement Torch Run, Stand With Those Who Serve, Kiwanian, and Ronald McDonald House Christmas Cruise.Back to Team List
Tom Verni has spent nearly 25 years in law enforcement, 22 of which he served with the NYPD. He has been a CALEA certified police instructor since 1998, supervised, taught and mentored hundreds of recruits as a Behavioral Science “official company instructor”, taught in-service training, and was a co-instructor of the successful NYPD Citizens Police Academy. He was promoted to Detective, working for the Chief of Community Affairs as a citywide community liaison, actively partaking in bias related investigations as well as serving as part of a citywide critical response team.
After retiring from the NYPD, Tom has been featured as a law enforcement consultant on numerous local New York City news stations as well as national and international news networks such as Fox News, CNN, and BBC Radio / TV. Tom was asked to partner with the US DOJ Community Affairs Unit to conduct a pilot training of a new transgender specific training developed by the United States Department of Justice in collaboration with a number of police departments and LGBT organizations throughout the nation. In 2015, Tom signed on as an instructor with Blue Courage, conducting trainings across the country.Back to Team List
Walter is a 25- year veteran of the NYPD with extensive experience in both training and patrol functions. Walter is certified to facilitate many law enforcement training experiences, including the 7 Habits of Highly Effective Law Enforcement Officers. Walter’s tenure with the NYPD has allowed him to help develop thousands of police recruits and probationary officers in the field. Sharing his knowledge and experience with others comes very natural to him. Recently retired, Walter resides in Orange County, NY and pursues his passions of motorcycles and continual learning. He has a Bachelor of Science in Criminal Justice from St. John’s University. Walter is very excited to be part of the Blue Courage Team.Back to Team List
Chief Noble Wray retired from the Madison Police Department after more than 30 years of service. He was promoted through the ranks and was appointed Chief of Police of the City of Madison in 2004. Before becoming Chief, Noble received Life Saving and Outstanding Service Awards as a member of the Madison Police Department.
Noble has also excelled as a nationally recognized consultant for law enforcement organizations, such as the Police Executive Research Forum (PERF) and the Police Foundation in the areas of problem solving, community policing and trust-based policing. He has served on staff at the Police Leadership Institute at the University of Lowell Massachusetts for a course he developed for police managers called “Problem Solving Lessons Learned.” Noble continues to be a national presenter on these topics. In 2011 Noble was asked to present on these topics by the International Conference on Innovative Solutions for Law Enforcement and US Department of Justice’s COPS Office annual conference. He is also a certified trainer/consultant for both Steven Covey and COPS Office Fair and Impartial Policing. Noble has a Bachelor of Science degree in Criminal Justice from the University of Wisconsin-Milwaukee and is a graduate of the Wisconsin Department of Justice Executive Leadership Course for future police leaders.Back to Team List
Kristen Ziman is a keynote speaker, trainer and consultant who brings passion and energy to her clients through real world experience and expertise. Kristen currently holds the position of Patrol Commander in her department of 300 sworn officers. Commander Ziman has a Bachelor’s Degree in Criminal Justice from Aurora University and a Master’s Degree from Boston University. She is a graduate of the Harvard Kennedy School of Government, Northwestern Senior Leadership Program and the FBI National Academy Session #249.
Kristen’s passion for law enforcement has been unwavering since she began as a police cadet at age 17. She draws upon her experience and her love of the profession to impassion those around her. Her commitment is to touch the hearts and minds of other officers by taking them to higher levels of loyalty and performance and reminding them of their noble calling as America’s first line of defense. She is part of the team that developed Blue Courage and is a certified trainer for Franklin Covey’s 7 Habits of Highly Effective People, 4 Disciplines of Execution, Customer Service for Law Enforcement, and Diversity-Centered Leadership.Back to Team List
Retired from the New York City Police Department, Jill brings a dynamic skill-set and experiences that include: law enforcement best practices, training development and delivery, policy development and accreditation. Jill managed the NYPD police academy accreditation and curriculum for almost a decade, while also instructing as a 7 Habits of Highly Effective People (FranklinCovey) instructor and special projects facilitator.
Jill now serves as a Deputy Director with the PEEL Institute of Applied Policing and completed her Graduate degree in Human Development and Training in a Law Enforcement Leadership track with Seton Hall University in May 2017. Jill is passionate about law enforcement and service. When she isn’t working, she is coaching soccer, attending PTA meetings, or running “mom’s taxi”. Jill lives in Orange County NY with her husband Bob, a retired NYPD ESU member and their three daughters.Back to Team List
Larry Snelling has served the Chicago Police Department for over 20 years in several capacities. He is currently assigned as the supervising Sergeant of recruit training at the Chicago Police Education and Training Division where he has instructed as the Defensive Tactics coordinator for nearly 10 years. He testifies as a 30 (b) 6 witness in civil lawsuits involving police use of force and excessive force cases. He has instructed the City of Chicago Corporation Counsel, the Independent Police Review Authority, the Citizens Academy, the Boys and Girls Club, inner city public high schools, and community organizations on police/citizen encounters. Larry was tasked with the responsibility of heading up training for over 8000 Chicago Police Officers in preparation for the 2012 NATO Summit. He also developed and instructed a Leadership class for supervising Sergeants.
Larry has a B.A. in Liberal Arts from DePaul University, and over 20 trainer certifications. He holds a fitness trainer certification from the Cooper Institute and regularly instructs police group training sessions. Larry Snelling is a founding member of the Blue Courage project and serves on its Board of Directors.Back to Team List